Do you know your air passenger rights if you experience a Qatar Airways cancellation or delay or even denied boarding? As an airline passenger, a flight cancellation can really ruin your travel plans and lead to you not reaching an upcoming flight booking or booked hotel nights. There are various scenarios where it is possible to get compensation or a complete refund. However, your chances depend on a number of things. Therefore, if you want to know if you can get a refund or compensation in your situation, continue reading.
Have you already tried to contact Qatar Airways in regards to your rights to compensation and refund but it has gotten you nowhere? Passengers have to go through the struggle of claiming compensation and most often the Qatar Airways cancellation process is complicated and time-consuming. We at Air-Delay.com offer our help to passengers that have experienced flight cancellation or delay for Qatar Airways flights. We do not just only help with Qatar Airways cases but with any other airline or travel agency. Contact us today to start your compensation and refund process.
Compensation for a Qatar Airways delay
If you experience Qatar Airways flight delay over 5 hours, you may have the option of having your Qatar Airways flight ticket refunded. Alternatively, you can get a return flight ticket. If hotel accommodation becomes necessary, Qatar Airways will cover your expenses. This applies to both the hotel and the transport to and from the hotel and departure airport.
Another type of delay is where you arrive more than 3 hours late to your destination. In this case, you are entitled to compensation. The compensation will increase depending on how long your Qatar Airways flight is:
- 1,500 km or less (250 EUR)
- Between 1,500 km – 3,500 km (400 EUR)
- Over 3,500 km and outside the EU (600 EUR)
You may not be entitled to compensation if your Qatar Airways flight delay is due to extraordinary circumstances such as storms, work strikes, terrorist attacks, and the like. In these cases, Qatar Airways can not be held responsible for the cancellations and delays.
Compensation and a full refund for Qatar Airways cancellation
If you have experienced a Qatar Airways flight cancellation, there are three options that you can choose from:
- You can get a refund for the canceled ticket.
- You can get a rebooking of your Qatar Airways ticket for the next available departure.
- You can have your Qatar Airways ticket rebooked at a later travel date.
It is also possible that you can receive Qatar Airways compensation in addition to your full refund. Again, the amount of the compensation depends on how far you have to travel:
- 1,500 km or less (250 EUR)
- Between 1,500 km – 3,500 km (400 EUR)
- Over 3,500 km and outside the EU (600 EUR)
If you have already been informed about the flight cancellation on your Qatar Airways booking 2 weeks before departure, then compensation is not possible. The same applies if you have already been rebooked or if the ticket cancellation is due to extraordinary circumstances.
If Qatar Airways cancel your flight or delay it and it causes extra expenses or financial losses for you, then Qatar Airways should take care of those expenses. The financial loss could be hotel accommodation nights that you missed.
The history of Qatar Airways
Qatar Airways is the official airline of Qatar. They started up back in 1997, and today it connects passengers with no less than 160 destinations around the world. These destinations are spread over 6 different continents. When flying with Qatar Airways, you can get to destinations such as Australia, Vietnam, India, Japan and many other destinations in the world.
Qatar Airways has received 5 stars from Skytrax, which means they have a top rating in terms of quality and service. In addition, the airline has won the title of airline of the year in 2011, 2012, 2015, 2017 and 2019 by Skytrax.
Qatar Airways refund policy
If it is not Qatar Airways that cancels your flight, but you want to cancel your flight ticket, then you can contact your travel agent or Qatar Airways to get information on Qatar Airways cancellation fee and changes on your flight booking.
Qatar Airways cancellation policy has been changed since the Covid-19 pandemic, giving passengers more flexibility and risk free cancellation on their Qatar Airways flight. The new Qatar Airways cancellation policy applies to flight tickets issued on or after 01 March 2019, with a travel date up to 30 September 2022. With the new Qatar Airways cancellation policy, passengers have unlimited changes and a cancellation fee waiver on their Qatar Airways ticket. However, the fare difference will be applied. Refund penalties and no-show fees will be waived if all flights on the booking were for departure up to 30 September 2022.
You can go to the Qatar Airways website to check on your Qatar Airways refund status.
Create your case at Air-Delay.com and get expert help to get a refund and compensation for domestic and international flights. Send us your flight bookings and documents and we will start the refund request right away.
What fellow passengers say about your common issues
You can join the Facebook group Bad Experiences With Qatar Airways – Refund and Compensation, in order to share your troubles with Qatar Airways and see how other people have dealt with these issues. This group can be of great help since you can see what other users have to say about their previous experiences with their flights being cancelled or delayed.
