Do you know your air passenger rights with the Dutch airline KLM? Get information on how to react if your KLM flight was cancelled or delayed. There may be a chance of either KLM refunds or compensations, or both. There are various factors that affect whether you are entitled to compensation. For instance, the KLM flight compensation depends on the distance of the flight booked and the length of the flight delay. Furthermore, the cause of the delay can also determine your right, for example, if the cause is extraordinary circumstances then there is no claim compensation to be paid by the airline.
The rules and legislation relating to air passenger rights can be confusing and difficult to understand, and in many cases, the airline tries to get away with paying you your rightful amount and gives you a travel voucher when you are actually entitled to a cash refund and compensation. We at Air-Delay.com are experts in these matters and have helped more than 10.000 passengers in cases of flight delays, cancellations and denied boarding. Contact us and start your case today.
KLM flight delay compensation
When you experience KLM flight delays, a good thing to start with is to look at the KLM flight status to check how long the flight delay is. This is one of the factors that affect your chances of KLM delay compensation.
If a KLM flight arrived 5 hours or over 5 hours later, you can request a KLM refund of your ticket. If you are not interested in receiving a full refund in an event of a long delay, you can also get a return ticket for a new flight.
A delayed flight can also mean that you do not reach your final destination in time. Should you arrive at your final destination 3 hours or later, you are entitled to compensation. The amount of the compensation will increase in line with the number of km you have to fly. The KLM compensation is defined as follows:
- KLM flight of 1.500 km or less – 250 EUR
- KLM flight between 1,500 km – 3,500 km – 400 EUR
- KLM flight over 3,500 km and outside the European Union – 600 EUR
You can not get KLM flight delay compensation if the delay is due to extraordinary circumstances that are not in the airline’s control. These special circumstances can be for example work strikes, storms, terrorist attacks etc. However, sometimes the airline uses the extraordinary circumstances excuse for a delayed flight or cancelled flight when it wasn’t the real cause and actually the flight disruption could have been prevented by the airline.
In some situations of flight delays, extra overnight stays may occur. You can have your expenses covered by KLM if you have to book a hotel accommodation due to a KLM flight delay. KLM has to pay for both the accommodation and the transport you need to and from the hotel.
KLM flight cancellation
When airlines cancel flights, passengers are left with a flight ticket that cannot be used. For a KLM cancelled flight, the air passenger rights are:
- A full refund of the flight ticket.
- An alternative flight, for the next available departure
- A rebooking to a later date.
If you choose the option of an alternative flight, for the next available departure, then the cost of hotel accommodation must be covered by KLM.
KLM flight cancellation compensation may also be available, in the same way as for a KLM flight delay compensation. However, the KLM flight compensation is not possible if you have been informed of the KLM flight cancellation 14 days before departure. The same applies if you have had your flight rebooked, or if the reason for the cancellation is bad weather, work stoppage, etc.
Get help from us at Air-Delay.com and we will request a refund and compensation for your KLM flights.
KLM Denied boarding
It can also happen that the flights operated as they should, but you could not go on the plane as you were denied boarding. Every airline overbooks their planes as in most cases not everyone arrives to their flight. However, sometimes everyone shows up and then they have to deny boarding to some passengers. If you were unlucky and this happened to you, you can also get flight compensation as with KLM flight cancellation and delay.
Contact us at Air-Delay.com to get help with your KLM compensation.
The history of KLM
KLM was founded back in 1919, and has previously been the national Dutch airline. Today it is part of Air France KLM group, and they are also part of the SkyTeam alliance.
The European airline offers 811 different destinations, which are spread around the world. With KLM, it is possible to fly to destinations such as South Africa, Turkey, China, Spain, Peru, USA, Portugal, France and many other destinations.
Do you need help with KLM claims?
You do not need to contact KLM yourself and go through the difficult and time-consuming process of seeking your rights, only to receive a flight voucher that is only a portion of what you are entitled to.
Create your case at Air-Delay.com and get expert help to claim compensation from KLM, as well as KLM refund. We do not only offer help with KLM flights, but with any other airline and travel agency, in events of denied boarding, flight delays and flight cancellation. Whether your disruption happened on a connecting flight, direct flight, intercontinental flight, domestic flight, we are here to help.
Send us your travel documents such as boarding pass and booking reference and we can look into your case to see if you are entitled to compensation.
Join the Facebook group and get help from fellow passengers
If you feel like you are the only who is going through a flight delay or flight cancellation then worry not, because there are more people like you who would like to discuss these issues about KLM. You will be able to share all of your experiences with KLM and discuss your opinions about KLM. Join the group here: Bad Experiences with KLM – Refund and compensation.
