Has your Ryanair flight been delayed and Ryanair has not contacted you about your rights? Are you one of the passengers who has had any problems with a Ryanair flight and is waiting to claim compensation from Ryanair? Are you unsure of what right action to take and what rights you have? Are Ryanair passengers usually able to claim their rightful compensation?
Then keep reading below to get informed about your current situation and what you should do in order to get a refund or claim compensation.
Many passengers have been through flight cancellations or flight delays with Ryanair and have not received any Ryanair flight compensation, whereas Ryanair said the flight disruption was due to extraordinary circumstances and other uncontrollable causes that are not their responsibility. However, most of these claims should be compensated or refunded. It can prove to be quite difficult to go through the procedure to get back your rightful money.
We at Air Delay are an experienced team that helps you throughout the whole process and makes sure that the airline or travel agent does not reject your rights to compensation or refunds. We are experienced with Ryanair cases and we know how they handle these claims and what tricks they have up their sleeves. You can let us handle your compensation claims, just send us your flight details and let us handle the rest.
Ryanair’s history
Ryanair is a low-cost airline based in Ireland. Ryanair began its operations in 1985, and has since become one of the most recognized airlines in Europe and worldwide. Ryanair is headquartered in Swords, Dublin, Ireland and has its primary operational bases at Dublin and London Stansted airports.
Ryanair is known for its cheap flights, however, they are also known for rejecting most compensation and refund claims. The way they treat customers has resulted in many of them not wanting to use their service ever again. But, their flights are one of the most affordable on the market, and therefore still attracting the customers again.
Ryanair has 2400 different departures every day and flies anywhere from Morocco, England, Spain, Italy, Germany and many other countries.
Replacement flight from Ryanair
Most of the time it is impossible to prevent flight delays and flight cancellations. These kinds of flight disruptions cause passengers to not reach their final destination in time. Ryanair may give you a replacement flight regardless of your time plan resulting in extra expenses such as hotel accommodation. Even though the replacement flight from Ryanair may be free of charge, the main reason for this would be so that Ryanair could avoid giving you compensation or a refund, which you are entitled to. However, you as a passenger can benefit from knowing these details.
Missed connecting flight with Ryanair
Ryanair is not known for focusing on connecting flights, because Ryanair mainly operates point-to-point flights and they only have a few airports that are available for connecting flights. However, in case your connecting flights get cancelled or delayed, according to the European regulation as an air passenger you can get a free Ryanair connecting flight and if the missing flight is delayed by more than 3 hours from your flight arrival time you are entitled to compensation.
EU Regulation 261/2004 for Ryanair flight passengers
The European Regulation 261/2004 applies to passenger flights to EU destinations. Passengers should be aware that compensation can only be granted under a limited set of conditions. There cannot be flight compensation in the event that flight delays are due to extraordinary circumstances. Typical examples are bad weather and security fears related to terrorism. If a person suffers a medical injury or illness and misses the flight, the airline cannot compensate the passenger. However, since Ryanair is an Irish airline, it is outside the European Union. Therefore, your rights may change, depending on where you are flying to and from.
Compensation for flight delay with Ryanair
According to EU regulation, you have the option of a refund of your ticket if the Ryanair flight is 5 hours late. Alternatively, you can also choose a return trip. As an airline passenger with Ryanair, it pays off to familiarize yourself with your rights. There may be a possibility for a Ryanair delay compensation or full refund. If Ryanair decides to give you an alternative flight, you might not be able to get a full refund and compensation
There are many ways a flight delay can affect your trip, such as you being stranded overnight and therefore booking a hotel night. In cases like this, Ryanair has to cover the hotel costs and transportation to and from the hotel.
If you arrive 3 hours later than originally planned, it is possible to receive compensation for your Ryanair flight delay. Here it depends on how many km you are going to fly. This determines how much compensation you are entitled to for your flight delay. A distinction is made between flights of:
- 1,500 km or less.
- Between 1,500 km – 3,500 km
- Over 3,500 km and outside the EU.
However, compensation is not possible if your Ryanair flights are delayed due to extraordinary circumstances such as bad weather, security reason or the like.
Ryanair flight cancellation
Although a cancelled Ryanair flight is something most people would like to avoid, fortunately, you have different options in these events. You are entitled to:
- Get the amount of your ticket refunded.
- Rebook your ticket so you can reach the next available flight.
- Get the ticket rebooked so that it can be used later.
If Ryanair has cancelled your flight and you have been rebooked for the next available departure, and that means that you have to stay at a hotel, then Ryanair is obliged to pay for these costs.
Ryanair denied boarding
There are also cases where you may be denied boarding on your Ryanair flight. Many airlines actually overbook their planes most of the time, as most of the time there are some people that do not show up for their flights. The airlines want to fully use the airplane and not have empty seats on the plane. If you are exposed to this occurrence Ryanair will provide you with an alternative flight or you will be entitled to compensation.
Ryanair cancellation compensation
In regards to the inconvenience of your cancelled Ryanair flight, you may have the option of additional compensation. The Ryanair flight compensation is calculated based on how many km you have to fly:
- Flights of 1,500 km or less (250 EUR)
- Flights between 1,500 km – 3,500 km (400 EUR)
- Flights over 3,500 km and outside the EU (600 EUR)
Remember, however, that you cannot claim compensation for your cancelled flight if you have been informed of the flight cancellation 2 weeks before your flight date. You can also not receive compensation if Ryanair has rebooked you or if the cancellation is due to a storm or any other extraordinary circumstances
If you have to book a new flight due to your cancelled flight or you do not reach your hotel, there is a possibility of reimbursment from Ryanair.
How to deal with Ryanair flights
Ryanair flights that are delayed can bring you many expenses and other inconveniences which are not by any means your responsibility to undertake. Ryanair is responsible to cover all these extra expenses, so you must always remember to keep the receipts of your expenses. You may contact Ryanair customer service to know your air passenger rights, but that will take longer for you to receive any kind of payment or information from Ryanair. Therefore we at Air Delay are here in order to help you with your cancelled or delayed Ryanair flight, and give you a detailed overview of your air passenger rights and Ryanair compensation.
The facebook group Bad experiences with Ryanair – Refund and Compensation, connects all passengers that have had bad experiences such as flight delays and flight cancellations.
You may contact Air Delay by creating your case and get expert help to collect your compensation or refund.
