A lot of people unfortunately have had the bad experience of having their flights delayed or cancelled by Delta and lost the hope of not receiving any compensation or refund. Are you one of these people? Has your delayed Delta Airlines flight caused you extra expenses? Was your Delta flight cancelled and you are not sure if you are entitled to compensation or a refund? Are you entitled to flight delay compensation depending on how many hours your flight has been delayed? We can answer all the questions regarding your flight and give you more guidance on the questions that you have.
You can send us your flight details and we will analyze every flight detail and flight disruption that may have occurred and we will begin our legal battle with the airline in order to get your money back. Furthermore, we can give you the right guidance about your rights, compensation refund, and everything related to your Delta airlines flight delays and flight cancellations.
About Delta Airlines
Delta Airlines is an American airline headquartered in Atlanta. Their origins go all the way back to 1925, and they have helped in founding the SkyTeam Alliance, which is a collaborative alliance that offers many benefits to the air passengers who are members.
Every year, Delta brings about 200 million air travelers around the world. They offer as many as 325 destinations that you can fly to, which are spread over 30 different countries, and the continents of North America, South America, Europe, Asia, Africa, the Middle East, and the Caribbean. Delta Airlines’ route network is known for being one of the largest in the world. With Delta Airlines you can get to destinations like Japan, China, Thailand, Vietnam, Singapore, Sri Lanka, India, Turkey, Italy, Spain, England, Ireland and many other destinations.
Delta Air Lines flight delay compensation
In order to claim compensation for a delayed flight, the flight delay must exceed three hours. However, if your Delta Airlines delayed flight is more than 5 hours, there is a possibility to also get your tickets refunded or rebooked to the next available departure(with any airline) or at a later departure chosen by you.
So if you think you are eligible for compensation, then the first thing to look at is to see if the flight delay is more than 3 hours. The next thing to look at is the flight distance because the amount of the Delta flight delay compensation will depend on that. The amount will change based on the following factors:
- Is your flight 1,500 km or shorter (250 EUR)
- Is your flight from 1,500 km to 3,500 km (400 EUR)
- Is your flight outside the EU and over 3,500 km (600 EUR)
Please note that flight delay compensation is not possible if the delayed delta flight is due to extraordinary circumstances. The extraordinary circumstances are for example bad weather, strikes, or other natural occurrences, which are out of the airline’s control. However, to be sure, you always have to check if these extraordinary circumstances do actually apply to your flight. Most airlines use this excuse in order to protect themselves from compensating or refunding you.
Furthermore, it is very important to remember that if delayed flights force you to stay in another country for the night, then you will encounter extra expenses added to your trip, like hotel accommodation, meals, etc. In this kind of situation, it is very important to always remember to keep your receipts so that you can show it to the airline and therefore be compensated for these extra expenses.
Delta Airlines cancelled flights
A cancelled flight is something that can happen to anyone and it may be due to many inconveniences. In most cases, this can give a lot of trouble to a traveler and it can result in many other expenses which could make air passengers very unhappy with the airline. It is important to know your rights regarding canceled flights, so you can act accordingly in this unfortunate situation.
As mentioned above, cancelled flights may be due to many inconvenient circumstances which can be out of the airline’s control. If the actual reason is an extraordiny circumstance then you are not eligible for compensation. But for any other reason, you are entitled to:
- A refund of the ticket.
- A flight rebooked for the next available departure.
- A rebooking of the tickets for a later date of your choice
There are also other cases, where you can be denied boarding due to overbooked flights. Overbooking is something that big airlines like Delta does in order to fill up their seats as much as possible. Delta and other airlines do this because many passenger miss their flights or just don’t show up for their flight. That’s why they overbook because they assume not everyone will arrive for the flight. However, if everyone arrives and you are the one they deny boarding to, you have the same rights as for a canceled flight.
If your canceled flights result in you staying overnight in another country then you will have to book a hotel. However, the hotel accommodation with the transportation will be paid by Delta Airlines as long as you have the receipts and these expenses are reasonable.
There are also going to be instances when you will think that you are entitled to compensation or a refund where you actually aren´t. Your full refund or compensation claim will be dropped if:
- You have been informed of the cancellation 2 weeks before the departure time.
- You have already been rebooked by Delta Airlines. Here, however, the rebooking must comply with specific time limits.
- The cancellation is caused by circumstances that are extraordinary, such as storms, terrorist attacks, etc.
European rules and where they apply
The European Union has created a regulation for international flights and domestic flights, the EC 261/2004. What does it mean if your flight is an international flight or domestic flight? Does it matter if you are flying from Europe or outside of Europe? These kinds of factors matter here, as there are certain limitations on the rights of air passengers under the EU regulation.
Even though Delta isn’t an European airline, Delta always follows EU rules when flying from European airports. EC 261 provides a global protection system for passengers travelling from Europe to the United States with Delta. The airline will provide passengers with compensation for delays and cancellations in their flights.
Contact Air Delay about your Delta Airlines delayed and cancelled flights
If you feel unsure and think that you will get thrown all kinds of excuses by the airline about your rights, then you can just leave it to us and let us deal with them. This will save you money and time compared to when hiring a lawyer. We at Air Delay are a company based in Copenhagen and we have won thousands of cases against Delta and you could be next. We are experts in air passenger rights and have close contact with most airlines, so we will handle everything for you. All you have to do is create your case and we will collect your compensation for you:
Do you want to know what other passengers have to say about their experience with canceled and delayed Delta flights? You can get in contact with passengers that have been through the same situations as you and you can share your thoughts. Check out the Facebook group Bad Experiences with Delta – Refund and Compensation.
