When you are planning a holiday and buying flight tickets, you usually just assume that the flight schedule goes as planned. However, it often happens that there are flight disruptions that affect your holiday plans, such as flight delays and flight cancellations. This is a very unfortunate situation, but in situations like these, there are several rights that may be to your advantage. Here you will find a guide on how to receive Finnair flight delay com0pensation or refund.
The airline Finnair is known for offering quality service to its customers, and normally airline passengers are satisfied with their service. However, when Finnair flight delays or cancellations happen, it is always a frustrating situation no one wants to experience and results in customers having different opinions about the airline. Moreover, enforcing your rights can sometimes be even more disappointing than the flight disruption itself. The process can be very difficult and time-consuming. But, we at Air-Delay.com are specialized in compensation claims and make claiming easy for our customers from start to end. Create your case at Air-Delay.com to start the process right away to claim Finnair flight compensation.
Continue reading to be informed on your air passenger rights in regards to your Finnair flight.
Finnair’s History
Finnair is an airline based in Finland. Finnair dates back to 1923, making it one of the 6 oldest airlines in the world. It is also the largest airline in Finland, with around 11 million passengers each year.
For nine years in a row, Finnair has been named Northern Europe’s best airline by Skytrax. This has been estimated based on votes from more than 20 million air passengers, where more than 355 airlines have been rated.
Finnair hub is based in Helsinki airport, where it offers a wide range of connecting flights, and domestic and international flights. When flying with Finnair, there are a wide variety of destinations to choose from. You can go anywhere from Thailand, China, USA, Singapore, Japan, Indonesia, Thailand, Spain, India, France and many other countries.
Finnair flight compensation and refund
Finnair is a European airline, and therefore you are owed compensation under the European Union regulation EC 261/2004. The EU regulation entitles you to claim compensation up to 600€ for a Finnair flight delay or Finnair flight cancellations.
Principally, there are 5 things that can affect whether you are eligible for Finnair delay compensation or refund.
- How late is your flight delayed?
- How late do you arrive at your final destination?
- How long is your flight route?
- Does the flight delay or cancelled flight cause financial loss or additional expenses?
- What caused the delayed flight?
Finnair flight delay compensation
You may be entitled to flight delay compensation if your flight arrived more than 5 hours later at your final destination. In addition to flight compensation, Finnair will also have to pay for hotel accommodation and transport to and from the hotel if necessary. Moreover, it may be possible to get a flight ticket refund or get a return ticket back home.
If a Finnair delayed flight means that you arrive at your final destination 3 hours later or lose your connecting flight, then you may be entitled to compensation. How much compensation you are eligible for depends on the flight distance. The flight compensation amount is defined by the following flight distances:
- 1,500 km or less.
- Between 1,500 km – 3,500 km
- Over 3,500 km and outside the EU.
However, the airline is exempt from liability if the flight delays are due to extraordinary circumstances that are unusual and out of the airline’s control. An example of an extraordinary circumstance is bad weather, natural disaster, medical emergency, etc. The airline must have taken all precautions and avoided the situation in order for it to be considered extraordinary circumstances.
If flight delays have caused Finnair passengers to miss a booked hotel night or to buy new tickets, Finnair is responsible for those costs.
Finnair flight cancellation compensation and refund
In the event of a canceled flight, you have the following options:
- Full refund of the Finnair flight ticket.
- Rebooking of the ticket for the next flight available.
- Rebooking of the ticket to a new flight for a later flight departure.
You will be entitled to paid hotel accommodation as well as the transport to and from the hotel if your ticket is rebooked for the next available departure.
In addition, you may also be entitled to compensation for flight cancellation. The Finnair flight cancellation compensation varies depending on the distance of your Finnair flight:
- 1,500 km or less.
- Between 1,500 km – 3,500 km
- Over 3,500 km and outside the EU.
However, you are not eligible for Finnair compensation, if you have been informed about the Finnair flight cancellation 2 weeks before departure or if you have already been rebooked to a replacement flight under similar circumstances. In addition, Finnair does not have to pay compensation if the flight cancellation is due to bad weather or something else unpredictable that are extraordinary circumstances.
There are also cases where passengers are denied boarding due to overbooked flights. In those situations, Passengers have the same rights as for delayed or cancelled flights.
Create your case at Air-Delay.com or send us your flight details and documents and we will create the case for you. Whether you need help with Finnair flights or any other airline, we take all the necessary legal steps to collect your cancelled flight compensation.