Are you one of the passengers who has had a British Airways cancelled flight and waiting to get a refund or a compensation? Was your flight delayed and did it result in you losing your connecting flight? Do you feel unsure about knowing your rights and having them respected by airlines such has British Airways? Then keep reading below to stay up to date and be informed about your rights as an air passenger
Countless passengers have had their British Airways flight cancelled or delayed due to Covid-19 or due other extraordinary circumstances. However, that does not mean that they shouldn’t receive a full refund or compensation for these flight cancellations. It is a long process for you to receive a refund from an airline, furthermore you are expected to know your rights well if you plan to take to court the airline, thus exposing you to great financial risk as well.
However, this is where we come in to help you get your money back. We specialize in knowing air passenger rights and what course of action is needed to take in order get your refund or for you to claim compensation for your British Airways flight. You can click here or below to inform yourself about your rights on flight delay and flight cancellation or to contact us.
British Airways origin
British Airways is one of the largest airlines in Europe. In addition, it is also the national airline of England. British Airways has established itself as the airline with the most departures across the Atlantic. British Airways has roots dating back to 1919 meaning that it is more than 100 years old, but it was not until 1939 that the name came into being when a merger of two other airlines, which we know today’s British Airways, took place. Today, British Airways is an airline known for its cheap flights arounds the world.
British Airways Business Information
As a customer who purchased a British Airways flight ticket, it is possible to get to destinations in Europe, Africa, North America, the Middle East, South and Central Asia, Australia etc. Thus, British Airways offers long haul and short haul flights all over the world. British Airways is mainly situated in London and offers a variety of services such aircraft maintenance, airline marketing etc. British Airways has had many partnerships before in order to succeed in the aviation industry and is part of the International Airlines Group. This has helped them advance in different fields such has customers service, flight handling, management and many other necessary elements needed to excel in the aviation industry. British Airways is also the largest airline in the United Kingdom and the second largest airline in Europe, the first being Air France.
Replacement flight from British Airways
British Airways flight delays are not always predictable – not even for British Airways. Nevertheless, it can extend one’s travel time and require some extra planning on it’s own, in order for one’s journey to go as planned. British Airways may offer you replacement flights which may be aligned with your original British Airways flights time schedule or maybe it cannot.
Airlines such as British Airways may tend to offer you another flight if you lose your connecting flight free of charge in order to reach your final destination regardless of your timely need. This fact helps you fortify your rights as an air passenger and thus expect a higher British Airways flight compensation. Therefore, it can be said that the more British Airways avoids to give you a refund for your British Airways flight delays or compensation, the more rights you will have.
You may have different rights depending on the flight delay or cancellation with your British Airways flight that you are facing. You can learn more by clicking below:
British Airways flight delay
When it comes to your rights with a British Airways flight, they often depend on how much a flight is delayed or if you lose your connecting flights or whether the delay gives you extra costs. What does it mean if the delay gives British Airways passengers extra costs? Extra costs are expenses that might occur on a delayed flight and there might be an overnight delay where you have to book accommodation in a hotel, transportation to and from the hotel, other expenses such as food, beverages and possibly clothes. However, please do take note not that all these expenses must all reasonable. Furthermore, remember to save all of your receipts since British Airways needs proof of your expenses.
Alternatively, you also have the option of getting a return ticket, in addition, the rules apply that you are entitled to a flight delay compensation if you arrive 3 hours later at your destination. The size of compensation will always depend on how long your British Airways flights are. Flights are divided in this way when it comes to delay compensation:
- 1,500 km or less (entitled to 250 EUR).
- Between 1,500 km – 3,500 km (entitled to 400 EUR).
- Over 3,500 km and outside the EU (entitled to 600).
However, one cannot get a British Airways compensation if the delay is due to causes known as extraordinary circumstances. These extraordinary circumstances are causes that trigger flight delays or flight cancellations. Extraordinary circumstances may refer to bad weather, worker strikes, air traffic control issues etc.. Thus, it can be said that you lose your entitlement to compensation if something out of the airline’s control happens.
British Airways flight cancellation
A flight cancellation can be due to various reasons such extraordinary circumstance and other causes which are inevitable for the Airline. So it is more helpful to look into all your flight details so you may understand which rights are yours. There are also cases where an airline as big as British Airways denied boarding due to overbooking. Take note, that this is very common in airlines, especially airlines like British Airways to overbook their flight due to many passengers not showing up for the flight. If this happens your rights will be the same as a flight cancellation. Either get a full refund or a rebooking.
If your British Airways flight is cancelled then there may be many reasons to why it may have happened. It is good to look into detail for your flight and what your rights were before buying the flight ticket. However, do not worry even if British Airways is not at fault for your British Airway flight cancellation, because you are still entitled to compensation or refund. Since it is never the passenger responsibility to make the flight go as planned and it surely isn’t the airline’s right to keep your money if they did not give you the service you payed for. Therefore, if British Airways cancels your flight you are entitled to:
- A refund of the full price of the ticket.
- A rebooking for the next available time.
- A rebooking to another time.
So it is your choice to accept any of these options provided by British Airways. At the same time, it is possible to get a British Airways flight cancellation compensation. The amount of compensation will increase depending on how long a flight you are going. The three different amounts you can get are linked to these three factors:
- Flights of 1,500 km or less (250 EUR)
- Flights between 1,500 km – 3,500 km (400 EUR)
- Flights over 3,500 km and outside the EU (600 EUR)
You cannot be awarded compensation if you have been already informed of the flight cancellation 2 weeks before the time of departure. The same applies if you have already been rebooked or if the cancellation is due to special circumstances. However, do bear in mind that some of your rights may differ from the ones that you have in Europe or the European union. So it would be a good to read about some policies that these outside countries may have for you.
Missed a connecting flight with British Airways
Missing connections are included in the regulation. Generally speaking, if your British Airways ticket originates from Europe and your flight is delayed or cancelled for 3 hours you can claim compensation in this instance. Usually the problem is that all tickets are booked in a single reservation. The distance used in calculating your compensation amount is that between the first destination and the final airport. However, in most cases British Airways has always given connecting flights free of charge, but this does not mean you are not entitled to compensation. If the replaced connecting flight is delayed over 2 hours you are entitled to delay compensation.
EU regulation and Air Passenger Rights
Because British Airways’ headquarters is situated in Europe, almost every flight they serve has been protected under EC 261 which is the most comprehensive aviation rights law in the world. The EC 216.1 regulations give passengers the right to seek compensation for delayed, cancelled or overbooked flights. Passengers may be entitled to claim for the flight history, as well as for the last three years’ return flight.
As mentioned above British Airways is a European airline so it is exposed mainly to European regulations. That means that if your airline is not situated in Europe you are exposed to other regulations.
Common for British Airways delay and cancellation
A delay may mean that you have to book a hotel accommodation. It could be that a new plane does not leave until the next day, or that the flight delay drags on so much that it stays overnight. British Airways is responsible for paying hotel accommodation and transport to and from the hotel.
British Airways is also responsible for compensation if you do not arrive at your hotel on time and therefore lose paid nights. Or if you have of course been forced to buy new tickets yourself. You can also create your case by clicking here and we will proceed with our work accordingly and do our best to assist you. In addition, there is also a Facebook group called Bad Experiences with British Airways – Refund and Compensation where you can discuss any problems with British Airways with other people.
Contact Details:
Website: Air-Delay.com
Phone: +45 6913 6906
Email: help@air-delay.com
