Flight delays or cancellations is rarely a situation you want to be in. If you happen to be in this unfortunate situation, there are several common factors that affect whether you are entitled to compensation or a refund. Often, Turkish Airlines will try to avoid your claim and not pay compensation when you have a delayed or canceled flight. This means extreme frustration as a result of long processing time and rejections which are not within your rights.
The compensation and refund process is not an easy task and if you want to avoid this great deal of work and the many wasted hours, then you can always create a case with us at Air-Delay.com. We have helped more than 10,000 passengers, and we have made it easy and simple to apply for flight compensation, so you do not have to waste your time writing countless emails trying to contact Turkish Airlines customer service.
With help from Air-Delay.com, you get an overview of all your air passenger rights in regards to your Turkish Airlines flights. In addition, you avoid:
- Being charged unnecessary extra costs, or losing your flight tickets. We provide a full refund.
- Experience a financial loss either in the form of meals or expensive hotel accommodation.
- Wasting time on bad excuses. We uphold your rights and ensure your compensation.
Flights with Turkish Airlines delayed – Turkish Airlines flight compensation:
If your Turkish Airlines flight is delayed and causes you to arrive more than 3 hours later at your final destination, then you can claim compensation. The amount of your compensation will depend on how long the flight is. Here are three distances you should know:
- For a Turkish Airlines flight of less than 1,500 km, your rights are 250 euro in compensation
- For a Turkish Airlines flight between 1,501-3,500 km, your rights are 400 euro in compensation
- For a Turkish Airlines flight over 3,500 km, your rights are 600 euro in compensation
For travels over 3 hours, you are entitled to the above. However, a journey longer than 3,500 km that is not more than 4 hours delayed, will be reduced by 50%. Therefore, it requires a delay of over 4 hours to be entitled to 600 euro in compensation. If you have a delay of more than 5 hours, then you have the right to say “no thank you” to this flight and get a refund for the entire Turkish Airlines ticket as well as a return fare ticket from the destination where you originally started your journey.
If you have to stay in a hotel as a cause of a Turkish Airlines flight cancellation or flight delay, then Turkish airlines must pay for the accommodation as well as transport to and from the hotel.
However, you should be aware that Turkish Airlines compensation is not eligible in situations where extraordinary weather conditions or an unexpected work strike cause the delay. This is also known as extraordinary circumstances. Airlines like Turkish Airlines, however, will often reject your claim for compensation, with this excuse. Our experience is that this excuse is not true in about 60% of cases.
Click on the button below and create your case with us.
Flights with Turkish Airlines canceled: Turkish Airlines cancellation compensation
With Turkish Airlines flight cancellations, you have different options when Turkish airlines cancel your flight:
- You can get a refund for the value of the original tickets fare.
- You can choose to have your flight rebooked to new tickets for the next flight available.
- You can have your flight ticket rebooked at a later date. In addition, for a flight cancellation, you can receive compensation in the same way as with delays. If the flight is delayed by more than 3 hours, the airline must pay compensation. This applies to all cancellations covered by EU Regulation EC / 261/04.
However, compensation does not apply if:
- You have been informed about the cancellation 2 weeks before the scheduled departure,
- The delay is only two hours, and not over three hours.
- You have been rebooked and the flight is within time limits.
- It is extraordinary circumstances that have caused the flight cancellation (such as extraordinary weather conditions, etc.). Here you can not claim compensation.
- You arrive too late for boarding.
The history of Turkish Airlines
The origin of Turkish Airlines take us all the way back to 1933, when they started out as the first airline in Turkey. Since then, they have earned the title of the best airline in Europe, and they go to great lengths to offer comfort onboard their flights. Therefore, passengers choose Turkish Airlines for their comfort. This can be seen in their reviews online. Consider checking out these reviews before your next flight.
What particularly distinguishes Turkish Airlines is their many flight destinations. Turkish Airlines offers flights to almost all countries in the world. They are present in many countries and therefore you will probably see them at your airport the next time you travel. To be exact, you can buy flight tickets between 120 different countries and 320 destinations.
Today, Turkish Airlines is based at Istanbul Airport.
Turkish Airline company Information
With Turkish Airlines you can fly to destinations like Kathmandu in Nepal, Dallas, Houston and Seattle in the US, Kuala Lumpur in Malaysia, Barcelona in Spain, Quebec in Canada and many other destinations across the globe. You can almost always get everywhere to your desired destination with Turkish Airlines.
However, you should be aware that Turkish Airlines is not an airline based in the EU. Therefore, you will not be entitled to compensation if you experience a flight delay outside the EU with Turkish Airlines. This means that if you are delayed from a non-EU country, and fly into the EU with Turkish Airlines, you are not entitled to compensation under EC / 261/04. Pay special attention to this when booking your flight for your next trip. For flights outside the EU, it is an advantage if the airline is based in the EU.
Turkish Airlines is also a member of the Star Alliance network. If you become a member, you have the opportunity to earn miles. Depending on how much you fly, you have access to different lounges at various airports, benefits in regard to a faster check-in, faster luggage handling, etc. In other words, you can gain various different customer benefits.
Turkish Airlines Cancellation Policy and Turkish Airlines refund policy
The Turkish Airlines cancellation policy and rules give passengers flexibility and benefits. The Turkish Airline offer a 24 hour cancellation policy, which means that a Turkish airlines booking can be canceled within 24 hours after the original purchase without any cancellation fee. Thus the passangers can cancel tickets and get a refund. However, the Turkish Airlines tickets must have the scheduled departure date 7 days or more prior. This 24 hour cancellation policy applies both for a refundable ticket and a non refundable ticket.
If you have a flight delay where an airline such as Turkish Airlines does not pay the compensation which you are entitled to as a passenger, you can create a case with us at Air-Delay.com by clicking here:
If you want to look at what others have experienced with Turkish Airlines in regards to Turkish Airlines refunds and compensation you can join the Facebook group ‘Bad experiences with Turkish Airlines – Refund and Compensation’ by clicking here: Bad Experiences with Turkish Airlines – Refund and Compensation
