A flight delay or flight cancellation is never something that fits into one’s schedule. It can mean a long waiting time, it can shorten one’s holiday, or that it is not possible to arrive at the desired destination. Whether it is for a holiday or a business trip or any other reason, the same issues apply.
There are many things to consider when claiming compensation or refund in regards to a flight cancellation or a flight delay. Therefore, it is necessary to look into which rights you are entitled to, in order to protect yourself from airlines who take advantage of customers who do not know when they are entitled to compensation or refund.
It is a long and hard process to receive compensation from an airline and requires a great knowledge of your rights, as mentioned above. Furthermore, the process to get your money back may be long and financially risky if you were to take the case to court and hire a lawyer. However, you can avoid all of this by contacting Air Delay. Air Delay specialize in air passenger rights and have won many cases against airlines who deny giving back the money to their customers. If you fly with Eurowings, then you can read more about what rights you have in the event of a flight delay or cancellation. You can contact Air Delay and create your case by clicking below.
About Eurowings
Eurowings is an airline headquartered in Düsseldorf, and the airline is part of the company Lufthansa. They were established in 1996, but in 2015 they underwent a rebranding with the aim of offering even more attractive airfare to travelers. Eurowings is also a partner with Germanwings, which means that there are many destinations to travel to.
Eurowings is a German low-cost airline that flies to many different destinations in Europe but also destinations outside of Europe. There are Eurowings flights to destinations in Europe such as England, Spain, Italy, Greece, Prague, Sweden, Vienna, Hungary and many more. In addition, there are also long-haul flights to destinations such as the USA, Dubai, Thailand, the Dominican Republic, etc. In total, they offer up to 130 destinations.
Your rights with Eurowings flights
One may experience flight delays or flight cancellations, as with any transport. But do you know what rights you have if you face a Eurowings delay?
First, how much compensation or refund you can get depends on how much later you get to your final destination. Generally speaking, you will be able to claim compensation if you arrive more than 3 hours later at your destination. In addition, the compensation amount depends on the flight distance.
Furthermore, if an overnight stay proves necessary as a result of the delay, then the airline must pay for the hotel accommodation and they also have to pay for transportation to and from the hotel.
Eurowings flight delay compensation and refund
When your flight gets delayed, the amount of compensation will depend on different factors. In some cases, you may even be entitled to a full refund and compensation.
If your flight gets delayed by 5 hours or more then you will be entitled to a full refund of your flight ticket, or receive a rebooking of your original Eurowings Airlines flight. While on the other hand if your flight arrives at your destination 3 hours later than originally planned then you will receive flight delay compensation. How much compensation you can receive, will depend on the distance of the flight:
- Flight is 1,500 km or less – passengers will be entitled up to 250 EUR
- Flight is between 1,500 km and 3,500 km – passengers will be entitled up to 400 EUR
- Flight is outside the EU or over 3,500 km – passengers will be entitled up to 600 EUR
There are also some instances where the flight is delayed overnight and then the passenger is in need of hotel accommodation. The airline is obliged to provide you accommodation and meals while you wait. Additionally, if you have missed booked hotel nights, the airline should pay for the expenses lost.
Flight delays may also be caused by extraordinary circumstances which can be bad weather, strikes, air traffic control strikes, etc. If your flight is delayed by one of these extraordinary circumstances then the airline is not obliged to pay you compensation.
Eurowings flight cancellation
If Eurowings decides to cancel your flight and it means that you have to book new tickets, or that you miss booked hotel nights, meals, etc., then you are entitled to compensation. However, there is a “but” to keep in mind:
- You will not be able to receive compensation if you have been informed about the cancellation 2 weeks before the flight.
- You will not be able to get compensation if you have already been rebooked to another flight. However, the rebooking must still meet a number of time limits.
A Eurowings canceled flight compensation will not be possible if the cancellation is due to weather conditions or other unpredictable circumstances that are considered extraordinary circumstances.
However, you have the following rights if your flight has been canceled:
- You can get your airline tickets refunded.
- You can have your flight rebooked for the next available departure.
- You can have your flight rebooked at a later time.
When passengers get denied boarding, they may also be entitled to flight cancellation compensation. Being denied boarding happens often because airlines overbook their flights. It is common that some passengers do not show up for their scheduled flight, and thus airlines overbook their flights to ensure that every seat on the plane is being used.
Air Delay can help with flight delays and cancellations
If you have any further questions regarding anything related to a cancellation or delay such as a Eurowings airlines cancellation fee, then feel free to contact us at Air Delay. Take into consideration, that in order to receive compensation or a refund without any external help, it might turn out to be very difficult. Therefore, it is always a good to get expert help that will assist you on your mission to get your money back.
Do you want to know what other passengers have experienced in similar situations as you? Check out the Facebook group Bad Experiences with Eurowings – Refund and compensation, and get in contact with other people that have had Eurowings delays and cancellations.
