Delayed or cancelled Air France flight can occur at an inconvenient time and ruin travel plans for passengers, but unfortunately it is not always predictable. But what should you do if you experience a Air France flight delay? If you read further, you can be informed on what are your air passenger rights and when you are entitled to flight compensation and refund from Air France.
If you think you are eligible for compensation you can contact us at Air-Delay.com and we can help you get your compensation and refund for your disrupted Air France flights as well as from every other airline and travel agency. We have helped more than 10.000 passengers receive compensation in regards to delayed or cancelled flight.
Maybe you have already tried to contact Air France to claim Air France compensation, but no luck? Maybe they just offered you a travel voucher but you want full refund? Most airlines try to avoid paying flight compensation by making it hard and frustrating for their passengers to go through the whole process. However, we at Air-Delay.com are specialized in these matters, we make the process of getting flight compensation easy.
Air France flight delay compensation
In essence, there are 5 things you should look at that can affect your chance of an Air France flight delay compensation:
1. How many hours is the Air France flight delayed?
2. How late do you arrive at your final destination due to the Air France flight delay?
3. Has the Air France delay imposed on you additional expenses or missed hotel reservations?
4. What is the reason for the Air France flight delay?
5. How long is your Air France flight?
If your flight is 5 hours late you can get a refund. You also have the option of getting a return flight.
When you have your flight delayed, it can of course mean that you arrive later than expected at your final destination. If you arrive more than 3 hours later, you can get compensation. The flight compensation is based on how long the flight is:
- The flight is 1,500 km or less (250 EUR)
- The flight is between 1,500 km – 3,500 km (400 EUR)
- The flight is over 3,500 km and outside the EU (600 EUR)
You will be entitled to compensation if your Air France flight delay forces you to book hotel accommodation. Here it is also Air France’s responsibility to offer you free hotel accommodation as well as free transport to and from the airport and hotel.
If the flight delay is so long that you have to book a new alternative flight or you miss your booked hotel nights, you may be entitled to flight compensation from Air France.
Air France flight cancellation; Refund and compensation
In a situation where your Air France cancels your flight, according to your air passenger rights, you are eligible to:
- Have your flight ticket refunded, and here it is the value of the purchase price of the ticket.
- Have your flight ticket rebooked so you can go with the next available departure.
- Have your Air France ticket rebooked for a later departure.
In addition to this, you might also be able to get additional compensation. The compensation amount depends on your Air France flight distance:
- The flight is 1,500 km or less (250 EUR)
- The flight is between 1,500 km – 3,500 km (400 EUR)
- The flight is over 3,500 km and outside the EU (600 EUR)
However, there are three things that can affect your right to compensation:
- When were you informed of the cancellation? You are not entitled to flight compensation if you have been informed of the flight change 2 weeks before departure.
- What is the reason for the cancellation? There are cases such as extreme bad weather or other extraordinary circumstances where the airline is not obliged to pay compensation.
- Has the airline rebooked you and given you a new ticket that fulfills the time limit of the ticket’s fare conditions?
If you are unsure of the rules and legislation of your air passenger rights, you can always contact us at Air-Delay.comand we will gladly help you.
The history of Air France
The airline Air France had its beginning back in 1933, where it was formed following the merger of other airlines. Previously, it was the national airline of France. However today, it is part of Air France KLM group.
In 2011, Air France had the title of being among the world’s 10 safest airlines. Air France is also known for offering quality service onboard and taking good care of their passengers. However, as with other airlines, Air France flights also experience flight cancellations and delays.
Air France routes
The Air France network is based on the airports in Paris and Amsterdam, and from there they offer various international flights all over the world. With Air France, it is possible to explore a wide range of destinations in Europe, Asia, the Middle East, Africa, the USA, etc. They offer 114 different destinations in total. If Air France doesn’t offer a flight directly to your desired destination, then in most cases you can have the option of a connecting flight.
Air France Cancellation policy
Air France wants to give its passengers more flexibility and benefits with its cancellation policies. Passengers of Air France have the option of canceling their Air France flight 24 hours before their trip. In addition, according to the flight policy, passengers pay no cancellation fee if the cancellation request of the Air France flight booking is made within 24 hours of purchase, if the flight was booked 7 days before the departure date. So this means that in order to get a full refund, you must cancel your Air France flight booking within 24 hours after the tickets purchased.
Create your claim with us at Air-Delay.com and get expert help to claim your Air France compensation. The process is easy, you send us your flight details, boarding pass and other relevant documents and we take care of the rest.
Contact details:
Phone: +45 6913 6906
Email: help@air-delay.com
Furthermore you may as well get into contact with other people who are also going through the same issues as you by joining this Facebook group and share your thoughts and opinions about Air France:
